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  • Computer problem

    I all,
    I have a problem on my Windows Vista that began afetr the purchase of an external Hard Disk Freecom.
    A few days afetr the purchase I disconnected it while it was writing and, since that moment, every time I connect and disconnect it, the PC go to freeze mode for 5 minutes.
    The same thing happen even if the hard disk is disconnected: every time I start windows it go to freeze a little after the password, and every time I connect and disconnect a usb device.
    I have looked for the solution everywhere, updated windows, unistalled and installed the hard disk from the device manager but I solved the problem only when I restored a recent backup.
    Yesterday the Hard disk was writing a backup while Vista was installing the updates; at the end of the proceure windows restarted automatically and the problem began again!!!
    The Pc go to freeze when it starts, every time I connect or disconnect the hard disk, an usb earphone that has always worked switch on but there is no audio and I don't know how many others usb devices will have problems.
    Has anyone an idea to solve this problem before I throw out of the window Vista or the the hard disk?
    Thank you

    __________________
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    • By Callum
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    • 8 months ago
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Recent Reply
  • Re: Computer problem

    Hi there!

    I'm sorry to say but this communitiy is only targeted to users of NTRglobal products and related problems. For generic PC issues I suggest you try the usual places or google up "pc vista usb problems" for instance. Personally I recommend checking Experts Exchange (you cannot see the answers unless you register but if you google the exact question and choose show results in cache you normally can access them without registering).

    My bet is that your usb driver has somehow become corrupted, that's why it works fine after a system restore. It's possible that the Freecom installed an updated driver that got messed up after that hot disconnection you did.

    Hope it helps...

    Thanks,

    Xavi.

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    • By Xavi_De_Porrata
    • Expert
    • 8 months ago
    • 10 Posts
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